May 6, 2025

Why Pediatric Dental Care of Memphis Chose Immediate

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A People-First Practice

When Hunter Acosta took over at Pediatric Dental Care of Memphis as CEO, he stepped into lead a close-knit team built on trust.

As the business grew from one location to three, Hunter faced new challenges — including the need to get a better handle on operations. Switching from weekly to bi-weekly pay made sense on paper, but he knew it wasn’t just a numbers decision.

“Some of our team members rely on that weekly paycheck,” Hunter shared. “It didn’t feel right to make that change without thinking through how it would affect them — especially with the holidays just behind us.”

Instead of making the switch and leaving people to adjust on their own, Hunter looked for a way to ease the transition and support his team through it.

Why Immediate

After exploring several on-demand pay solutions, Hunter landed on Immediate — a solution that stood out for its ease of use, quick implementation, and all around support.

“The people at Immediate were the biggest differentiator,” he said. “They weren’t just selling me a product — they wanted to understand our team.”

What made Immediate the clear choice?

  • No cost to the practice

  • Free transfer options for employees

  • No disruption to payroll or operations

  • Dedicated support and white-glove onboarding

And most importantly — Immediate felt like a true benefit. Something his team would actually use and appreciate, not another platform gathering dust.

A Smooth, Fast Rollout

Immediate integrated seamlessly with their payroll provider, and the rollout happened quickly.

“We had one small payroll code issue, and the team jumped in immediately to fix it. They made everything easy.”

Within just weeks of going live, the impact was clear:

  • 57% of eligible employees enrolled

  • $45,998 in wages accessed

  • 267 total transactions — wages made available when employees needed them most

Hunter’s biggest concern — employee morale during the pay schedule change — quickly faded.

“We didn’t get a single complaint. That’s wild when you think about it. Immediate filled that gap.”

More Than Just a Perk

What started as a practical solution became something bigger — a recruiting tool, a culture-builder, and a token of the company’s values.

“When we bring this up in interviews, people are surprised. It’s not something they’ve seen before, and it sets us apart.”

In a competitive market where dental talent is hard to find and even harder to keep, Immediate has helped Pediatric Dental Care stand out by showing — not just telling — that they take care of their team.

The Bottom Line

The shift to bi-weekly pay helped the business grow. Immediate helped ensure that growth didn’t come at the cost of employee trust.
“We needed a tool that would make change easier for our people. Immediate was that tool. I’d recommend it to any practice in our position.”

If you're navigating similar changes — or simply looking for a way to support your team in a more meaningful way — let’s talk.

Schedule a quick call with Immediate to see how earned wage access can fit into your culture-first approach.

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