When it comes to earned wage access, support isn’t an afterthought—it’s essential. At Immediate, we know that juggling payroll, HR questions, and employee concerns is already enough to keep YOU busy. That’s why we’ve built a support experience that truly takes the weight off your team’s shoulders.

Here’s what sets us apart:

Not Outsourced—Ever
Our support team is 100% in-house. That means you’ll talk to real experts who know your business, not a call center reading from a script.

24/7 Availability
Whether it’s the middle of the night or during peak business hours, your employees can count on Immediate. Our team is always on, ready to resolve questions quickly and effectively.

Employee-First Approach
We make it easy for your employees to get help directly—without burdening your HR or payroll teams. That means fewer tickets for you, more satisfied employees, and a smoother experience for everyone.

“At Immediate, we believe that our support team should feel like an extension of your team. That’s why our personalized support isn’t outsourced—it’s powered by our dedicated in-house team who know your business inside and out. We’re here for you 24/7, ensuring your employees get the answers and assistance they need anytime, anywhere.” - Desire Gaston, Support Team Lead 

When your employees need answers, Immediate is here. We’re not just a provider; we’re your partner in delivering a seamless earned wage access experience.

Want to see it in action? Let’s chat. 🚀